Refund Policy

The rule. If we send you no alert before your watch expires, we refund the full price automatically. You do not need to ask.

What counts as an alert. One text that tells you a matching slot opened. Confirmation and expiry texts do not count.

When. Our system checks for expired watches hourly and starts the refund. It goes back to the card you paid with. Your bank may take several business days to show it.

If you got an alert. The fee is not refunded. A slot may have been taken before you booked it; that is outside our control, and we do not promise slots.

If you cancel. You can cancel from the link in any message. Cancelling does not trigger a refund, except where the rule above applies at expiry.

If we cancel your watch for a fault on our side, we refund the unused time.

Problems. Email support@earliernow.com. We acknowledge automatically.